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"Dylan and Zeva stayed for 4 nights. Jess looked after them brilliantly. She even clipped their nails. I was happy that she groomed them daily. The facilities are very clean! I would highly recommend!"  -Penny. K    

"Dylan and Zeva stayed for the 2nd time for 5 nights. They were happy in their accommodation, had plenty of toys to play with and plenty of boredom breakers. They were kept very clean and had their nails clipped. Would definitely come again and highly recommend. Jess was very welcoming from dropping them off to picking them up." -Penny. K

"Lovely to know our guinea pigs were in safe hands with Jess. They were well looked after and look forward to their next holiday. Thanks!" - Julie. F 


"High quality and friendly"  - Lee


" We have just picked up our hamsters from the Cottontail Hotel where they have spent Christmas and New Year.
This impressive little boutique hotel provides a 5 star service. Jess is wonderful and very caring for the animals and very quick to respond to any queries or questions - she even sent us pictures of our pets during their stay. Everything is clean and tidy and we got cages and exercise balls etc back cleaned and shiny. The hamsters were exercised daily and pampered like only a proper spa hotel knows how to do.
We will definitely be checking in again and would strongly recommend you to do the same!" - 


"I have just picked up my rabbit, Parsley, from his first stay at Cottontail hotel. Jess was very quick to respond to my initial enquiry and has done a wonderful job of looking after Parsley. Jess offers extra services, so I paid a little extra for Parsley to have his nails clipped while we were away. Jess was also very accommodating when we had to arrange for Parsley to stay an extra night at the last minute. Parsley is already booked in for his next stays at Cottontail hotel." - Katie

"Jess is professional, charming and a true bunny lover. The care given to our two rabbits for the past 10 days was absolutely exceptional. Jess maintained contact with us throughout our boys stay with her which reassured us that we had chosen the best possible accommodation for Bowie and Bonham. The place is extremely clean and well set up and would recommend Cottontail Hotel to anybody who needs boarding accommodation for their small animals. A job well done Jess!" - Amanda

"Jess is brilliant with our hamster we use her regularly and she provides an excellent service. Highly recommend!" - Micheala

"Just picked up our Hamster from Jess I would highly recommend her she is fantastic and I have recommended her to my friends as well see you soon Jess x" - Julie

"Ash (our dwarf rabbit) spent 2 weeks with Jess whilst we were away on holiday. Jess sent us photos and messages whilst we were away keeping us updated on how Ash was settling in and keeping which we appreciated (especially my youngest daughter who missed Ash terribly). Ash seemed very happy when we collected him and had quite clearly adapted well to the new environment. Thank you once again Jess for having Ash to stay!" - Jenny

"My two guineas stayed for two weeks this August. Jess is lovely and very accommodating (I had to urgently request an early drop off). I had no worries about my boys while I was away on holiday as I received regular updates via WhatsApp on how they were doing. They even had their nails trimmed during their stay. I’d thoroughly recommend Cottontail Hotel and would definitely use them again." - Sara

"Jess is such a lovely girl and she really took care of our baby lionheads very well while we were away 🐰🐰. They've grown bigger when we picked them up...Lol😁! Jess's place is so clean and quiet which we're very impressed and happy with😊. We're moving away from London soon but if it's not too far...we'll be willing to drive and drop the buns with Jess again in the future👍. We wish you all the best and thanks again 😚💕💕." - Penny

"Jess is absolutely brilliant, was taking care of our cockatiel Ollie, and she has done an amazing job😘😊😘thank you"   -Agnieszka

"Can’t thank Jess enough for looking after our bunny so well, I was nervous because he has always been left with family, this is because we adopted him and he hadn’t had the best start in life and is nervous around people he doesn’t know and in places he doesn’t know. However Jess puts a lot of care and attention into your pets and he was obviously very well looked after and very happy! We will be using her to care for Louie again!"  - Jennifer

"Evie and Lyle had a great time... Clearly happy bunnies... It was clean with loads of space and warm.. Jess obviously loves bunnies and she had learnt about their characters... Recommend!!  - Laura

"Jess looked after our 2 guinea pigs for 2 weeks. It seems they settled in very well with lots of space. We were very impressed with the cleanliness too. It was a huge bonus to have updates and pictures! Such a relief to be able to go away knowing your pets are so well cared for. They seemed quite content on our return.
We would definitely recommend Cottontail hotel."   -

"Jess looked after our pair of bunnies for just over a week whilst we were on holiday. The accommodation was superb and they seemed to be settled and happy - which is the most important thing. We will be using Cottontail Hotel again when we next go away, and would recommend to anyone! 5 star x" - Sophie

"Jess looked after our hamster for two weeks and we could not have been happier with his care. He was incredibly well looked after and Jess’s attention to detail to his routine even included his treat schedule much to my daughters delight. We had regular photo updates and Jess was extremely attentive to COVID guidelines at drop off/pick up. We will use Jess anytime we are away now and I would not hesitate to recommend cottontail hotel." - Sarah

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